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Frequently Ask Questions

How Can I Place My Order?

You can place your plastic bottles and jars order through online, by phone, by fax, or by e-mail.

What is Your MOQ?

Since we offer products by the carton, our minimum order quantity is one carton.

Can I Get Free Sample?

You can send us a quotation or contact us to request a sample. The samples are free, however, a freight fee should be collected.

How Can I Track My Order Status?

You can track your order status by logging in to your account. We will also provide you with reports and full documentation.

What Will I Do If I Am Not Satisfied With The Products?

We offer a 30-day return of receipt if it met the following conditions:

  • Unused items
  • Original condition of the item
  • Original boxes
  • Special items are not accepted
  • Subjected to approval

The freight fee is shoulder by the customers.

Do You Export Your Products?

Yes. We export to different countries in Europe, America, Asia, the Middle East, and more.

What is Your Payment Term?

We accept payment terms through bank telex transfer, PayPal, Visa, or Mastercard.

What is Your Return Policy?

Authorization number is required to return the products. You will be charged with 20% fee for restocking. All returns to make should be within 30 days.

What Certificates you have?
  • FDA and EU Test Report for food contact Safety
  • BPA Free Certificate
  • Migration of Heavy Metal
  • ISO 9001:2015
  • ISO 22000:2018
  • GRS Certificate(Global Recycled Standard)
  • SABER Factory Audit Report
Are you manufacturer or trader?

Both.

Our first factory was established in 1999 with over 10000㎡production area, daily production capacity around 200,000pcs

We also do trading to find the best package solutions for clients in China based on our resourceful connections in the industry, and experienced expertise to tell good and bad quality.

What big brands you have worked with?

Disney Candy Jar–Daiso Japan

Target USA—top general merchandise retailer

Beechworth Honey, Happy Valley–Top 10 honey brand in Australia & New Zealand

Woolworth, Cole—Top supermarket brands in Australia

BinDawood Holding–Top Supermarket in Saudi Arab

what kind of customization you provide?

For Package Shape: we can customize any shape for you, we have our own mold design team, they can share with you 3D design image, you only need to tell us your idea.

For Printing: silk screen printing, foil printing, water transfer printing,Thermal transfer printing, electroplating,etc.

For Label Sticker: water proof vinyl sticker, aluminum sticker, clear sticker,gloss label,shipping label,etc.

How long does it take to design and produce a new bottle mold?

Bottle shape mold: 20days

Bottle preform mold: 35-45days

Cap mold: 35-45days

How much it will cost to design a new bottle?

Once you share with us the detailed customization requirements, such as the size, shape,color, printing,sticker you need, we will give you an accurate quotation.

For big quantity project,we can design for free.

What if the package i receive was broken?

Pls send us the photo, video and keep full shipping records, we will refund or send you extra pieces to replace them if the mistake is from our side.

How long the sample will arrive my address?

Usually within 7-10 working days you will receive the sample if ship by air.

How can I track my order?

We will send you tracking website and number once we have it from shipping team.

How to Foli Seal Plastic Bottles with Induction Sealing?

Many food products, and spice blends, require foil seals to lock in freshness prevents product leakage, and protect products from tampering.

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